Call Today: 02392 584837
Or email on: sales@printandsewstation.com

Payment Terms

We accept all major credit and debit cards , except for American Express. We also accept direct bank transfers and cheques. Orders will not be processed until payment has cleared unless you have an account with us.

Pricing

All prices quoted are in Pounds Sterling. Price may be subject to change without notice, but we will always inform you of any price change prior to processing your order. Any pricing structures seen on our website may differ if your order requires express delivery or is bespoke in any way. This is because stock or delivery issues may cause an increase in price. You will be fully informed of your price before your order is confirmed.

All delivery is charged to a UK address. We currently do not deliver outside of the UK.

Payment Terms

We accept all major credit and debit cards , except for American Express. We also accept direct bank transfers and cheques. Orders will not be processed until payment has cleared unless you have an account with us.

Orders

Once your payment has been received, we will email you a visual proof for you to check carefully and approve before start printing. Once your visual proof has been approved by you, we start processing the order immediately and although we try and accommodate cancellations, we can’t guarantee that we will complete them and you may be liable for the full order price.

Visual Layout Approval

A template is emailed to you in a PDF format. Work will not commence until the PDF is approved. 2 adjustments can be made without any additional increase to

Artwork Details

You have already received a copy of our artwork guidelines. You agree that you have read and understood them and that the artwork supplied is in accordance with these guidelines. If you need any
help just contact us. If the artwork files are not print ready and, therefore, do not match our guidelines we will try to recreate the artworks free of charge, or there may be a small charge. Artwork files that are not as per our guidelines may still be printed, but the quality of the print may be lower than we would like.
You accept full responsibility and confirm you have either provided print ready files, discussed this with us prior to payment, or are happy to pay a small charge, and also confirm that we will not be held responsible for sub quality print finishes that are caused as a result to sub quality non-print ready artwork files.
You must state specific print sizes if required. Failure to do so will mean we will use our expertise, or print according to size limitations.
You must state Pantone Colour Specific References if they apply. Failure to do so will mean we will use our expertise to Best match on screen colours.

Artwork Disclaimer

We will print the artwork you supply us. When uploading or emailing us any artwork you give Print This Print That Ltd, t/a Garment Printing, full consent to print the artwork or designs. You confirm that the artwork is yours to use, and/or free from copyright infringement. You accept full responsibility in the event of any copyright infringement, and will fully indemnify Print This Print That Ltd, t/a Garment Printing. By emailing us or uploading artwork, and upon payment, you accept this artwork disclaimer in full.

Use of your Artwork & Visual

As part of our service, we create Visual Mock Up’s of your printed or embroidered clothing to help you see how the finished products will look, for your approval prior to printing or embroidering. We may use these visual mock-ups, that will include your logos and artworks, and add this content to our blog site as case studies. Unless otherwise requested you agree to our use of the artwork visual mock up’s on our case studies blog pages..

Cancellations

Cancellations may be subject to a charge due to the fact that we may have already ordered stock, prepared artwork or re-organised production of other jobs. Please note a minimum charge of 15% will stand. This is a restocking charge we get charged by our wholesalers. When paying for any order, you accept these terms and charges.

Online Ordering – Sizes & Colours

Please note, we order blank clothing, garments and products from wholesale distributors, and then customise these items with printing and embroidery for our clients. All sizes and colours shown online on the catalogues are not under our control, and we cannot be held responsible for colour variations from on screen colours to real product colours, nor can we be held responsible for sizing issues. You order the sizes and colours you require at your own risk. We highly recommend ordering samples to ensure these problems are not encountered.

Complaints Procedure

We take complaints very seriously and are very unhappy is this happens. If you wish to make a complaint or request a reprint or refund, please complete the Contact Us form immediately and provide us with your reference number, email address and the reason for your complaint. You must please attach photos to help us understand your complaint and take the necessary action.

Print Only / Embroidery Only Service – where the client supplies the garments

We offer a Print Only / Embroider Only Service.
When you purchase this service from us you understand that you send the garments are your own risk.
If they are lost in transit we will not be held responsible. You must track the delivery.
In addition, we recommend test prints to ensure your products are suitable for the printing technique you require. We keep a keen eye on our quality control processes, but, if you are supplying the products and there are problems with the print or damage to the products due to the printing, that are not related to the printing quality, we will not be held responsible for any cost of garments/products. You accept up to a 15% spoilage rate where we will not be responsible for the costs of damage caused due to printing,
embroidery or customisation process. The refundable cost for each garment outside of the 15% will be limited to £5

In addition, with Print Only orders:

When you are supplying the goods for customisation, the stated deadline is our target deadline, we cannot guarantee this until we receive the goods for inspection.
In addition, although at quoting stage we assume we can complete the customisation, sometimes factors unknown to us at quoting stage can complicate an order, and mean we may have to cancel and refund. We will always do our best to meet your deadlines and complete your orders to our best ability, but in the case of Print Only orders, you understand that the order may be cancelled upon receipt of the goods and that the deadline will be confirmed when we physically receive the goods for the specific order.

 

Contact us:

Tel : 02392 584837

65 Stoke Road, Gosport, hampshire PO12 1LS

sales@printandsewstation.com